LEGAL NOTICE AND PRIVACY POLICY




LEGAL NOTICE AND PRIVACY POLICY

Personal data is collected for specific and specified purposes. Your privacy is very important to us. As stewards of your personal data, we understand the importance of explaining how we process it, how your personal data is shared, how we protect it and explain your rights under data protection law. Please read our Privacy Policy below carefully.



THE CONTROLLER OF YOUR PERSONAL DATA

  • Owner: Bettergy SL

  • Tax Code (CIF): B93149870.

  • Head Office: Juan López Peñalver Nº17, Málaga 29590

  • Official website: www.energysequence.com

  • Contact e-mail: info@bettergy.es

  • Phone number: (+34) 952 025 789

  • Commercial Registry: Málaga, volume 4928, Folio 68-70, Page MA-110797

Through this web site, ENERGYSEQUENCE provides the Users with access to diverse contents, commercial offers and contact and contracting data. Access to the website is open and free of charge. However, the use of certain services may require prior authentication by entering a username and password.



LEGAL BASIS FOR PROCESSING YOUR DATA

Where the purpose of the processing requires your consent, this must be provided by your clear affirmative action. The processing of your data is carried out for various reasons. You can consult the legal basis for each of the processing activities carried out by the company at the following link to the Register of Processing Activities.



PURPOSE OF THE PROCESSING OF YOUR PERSONAL DATA

The purpose of the collection and automated processing of Personal Data is to maintain the contractual relationship, if any, established with ENERGYSEQUENCE through the sending of consultation forms, which the User is not obliged to answer; however, ENERGYSEQUENCE undertakes NOT TO SEND MARKETING COMMUNICATIONS WITHOUT IDENTIFYING THEM AS SUCH, in accordance with Law 34/2002 of Services of the Information Society and Electronic Commerce. To this effect, all information sent to Customers from ENERGYSEQUENCE will not be considered marketing communication, provided that the purpose of the information is to maintain the existing contractual relationship between the Customer and ENERGYSEQUENCE.


The purpose of personal data processing varies for each file. The list of processing activities performed on each file can be found in the following link to the Register of Processing Activities.



DATA TRANSMISSIONS AND TRANSFERS

By providing us with your personal information, you consent to your information, in electronic and/or paper format, being processed, archived, transferred or delivered to a third party processor (PROCESSOR). If the processing of your personal data is transferred by this company, the PROCESSOR and the RESPONSIBLE have signed a written agreement. The PROCESSOR has implemented the necessary technical and organizational security measures to ensure the security and processing of personal data. The transfer of personal data will take place if:

  • you, the customer, the owner of the data, have given your consent unambiguously; or
  • the transfer is necessary for the performance of a contract between the customer and the company, or
  • take action in response to a request from the customer, which are necessary for the conclusion of a contract; or
  • the transfer is necessary to protect the vital interests of the customer; or
  • the transfer is in the important public interest; or
  • for the establishment, exercise or defense of any lawful right.


DISCLOSURE OF YOUR PERSONAL INFORMATION

We may disclose your personal information to third party processors in the circumstances listed below:

  • Those who work with us under contract and our service providers who contribute to the work of our business.
  • If we are under a duty to disclose or share your personal information in order to comply with a legal obligation and in order to enforce or apply our Terms and Conditions of Supply.


DATA RETENTION

Personal data provided will be retained for the time necessary to fulfill the purpose for which it is collected and to determine any liabilities that may arise from the purpose, in addition to the time limits set out in the archiving and documentation regulations.



OBTAINING YOUR DATA FROM OTHER SOURCES

In the event that you have not provided your personal data to EnergySequence and they have been obtained from another source, we will inform you of such collection within one month from the time of receipt of these data, in any case before the first communication, unless you have previously been informed and given your consent to this transfer.



YOUR DATA PROTECTION RIGHTS

You, as the owner of your personal data, can freely exercise your rights of access, rectification, deletion and portability of your data, limitation and opposition to its processing, in addition to not being subject to decisions based solely on the automated processing of your data, file a complaint with the Supervisory Authority (AEPD) You can exercise your rights by contacting EnergySequence at the address: Avenida Juan López Peñalver Nº17, Málaga 29590 , or by e-mail to info@bettergy.es.



HOW TO EXERCISE YOUR RIGHTS

You have the right to object to the processing of your personal data. The objection will be evaluated to assess whether it is justified. If justified, the processing of your personal data will be terminated immediately. If consent is not given to use your data in the manner described, your data will be deleted.



OUR SECURITY MEASURES

EnergySequence declares that it has adopted all necessary and appropriate security measures in accordance with the provisions of the General Data Protection Regulation as stipulated in the Spanish Data Protection Act (LOPD) and that it has established the appropriate technical, organizational measures and security methods within its means to protect the personal data you provide and prevent their (intentional) destruction, loss, alteration, misuse, unauthorized disclosure or access, theft and all unlawful forms of personal data processing.


This company when processing personal data applies all the principles that guarantee rights in the processing of personal data, authorization of the holder, duty of information, purpose, temporality, freedom, access and restricted circulation, security, transparency and confidentiality and has considered:


  • The costs of implementing information security systems;
  • The risks associated with the processing;
  • The nature of the personal data being processed;
  • Security is a priority for our company, but no system can guarantee 100% security.

ENERGYSEQUENCE will endeavor NOT TO ADVERTISE MISLEADING ADVERTISEMENTS through this medium. To this effect, therefore, formal or numerical errors that may be found throughout the contents of the different sections of the ENERGYSEQUENCE web site, produced as a consequence of incomplete or defective maintenance and/or updating of the information contained in these sections, will not be considered misleading advertising. ENERGYSEQUENCE, as a consequence of the provisions of this paragraph, endeavors to correct these errors as soon as it becomes aware of them. ENERGYSEQUENCE may, at any time and without prior notice, make changes and updates to the information contained on its web site or to its configuration or presentation. ENERGYSEQUENCE makes every effort to ensure that the information provided through its web site is clear, understandable and adequate, to avoid errors as far as possible and, should this occur, to repair or update them. However, ENERGYSEQUENCE cannot guarantee the absence of errors or that the content of the information is kept permanently up to date.



INFORMATION SECURITY AND YOUR RESPONSIBILITIES

The security and confidentiality of your personal information also depends on you. When you register on this Web site, you will receive a user name and password. In accordance with our security measures, you are responsible for maintaining the confidentiality of your password and user name to access our website, as well as your actions on our website.

If someone else uses your password or user name, please email us immediately at info@bettergy.es to notify us of any unauthorized use of your password or user name. We have the right to disable any user ID or password if it does not comply with the terms set out in this document or the terms and conditions of this website.



CONFIDENTIALITY OF YOUR INFORMATION

We will not share or disclose confidential information with third parties except with the express permission of the data subjects, or when required by court or legal order, or to protect the intellectual property rights or other rights of the company.



COOKIES

The website uses cookies to distinguish you from other users. This statistical information does not identify you personally and is used exclusively for administrative purposes. Through this information, we can learn about the actions and browsing patterns of our users, which allows us to improve our site. To access detailed information about the cookies used on the website and the purposes for which we use them, please see our Cookie Policy.



OUR WEBSITE AND INTELLECTUAL PROPERTY

The use and / or reproduction of all contents of this website, and in particular, trade names, designs, text, photographs, graphics, logos, icons, software and any other signs susceptible of industrial and commercial use, are prohibited without the express consent of the company. We shall not be liable for infringements of intellectual or industrial property of third parties that may arise from the inclusion on the website of trademarks, trade names, industrial designs, patents, designs, texts, photographs, graphics, logos, icons or software of third parties. parties who, by including them on the website, have declared to be holders of these. The user undertakes to use the contents of the website in a conscious, correct and lawful manner and agrees to:


  • Not to use the content for purposes or effects contrary to law, morality and good customs or public order.
  • Not to reproduce, copy, distribute, allow public access by any means of public communication, transform or modify the contents, unless authorized by the owner.
  • Not to use the contents of the website to send advertising, communications for the purpose of direct sales or for any other commercial purpose, unsolicited messages addressed to a plurality of persons regardless of their purpose, as well as to refrain from marketing or in any way disclose them.


DURATION AND TERMINATION - UPDATES

The provision of the services of the Portal and other Services has, in principle, an indefinite duration. ENERGYSEQUENCE, however, is authorized to suspend or terminate the provision of the Portal service at any time, without prejudice to the provisions of the relevant Special Conditions. Where reasonably possible, ENERGYSEQUENCE will give prior notice of termination or suspension of the provision of the Portal service and other Services. The terms of this Legal Notice and Privacy Policy may be modified at any time and such modifications shall be effective from the time they are posted on this website. If you use this website after the posting of any modifications made to this Legal Notice and Privacy Policy, you will be deemed to have accepted the terms of the modified Legal Notice and Privacy Policy. We suggest that you check this page periodically.



UPDATED 2024.